We offer an Enterprise License and Support Agreement for organizations that rely on
our technologies for their business. Our combined Enterprise License and Support agreement
covers the use of the Co:Z Toolkit in your entire enterprise.
This is an annual subscription-based agreement. Pricing is based on the "total MSUs" in your enterprise. Refer to
IBM's published numbers for "full capacity MSUS"
to calculate the total MSUs in your enterprise.
If you are interested in reviewing our Enterprise License and Support Agreement which includes pricing by total MSUs,
please contact us.
| License
| Features
| Support Services
| SLAs
| Restrictions |
|
Community
Community
|
No charge |
No support is provided. We maintain a community forum and answer questions there as time permits. |
N/A |
The Community License does not allow an outsourcer or other third
party to install, manage, operate, or support the software.
If you are working with an outsourcer or a third party, contact us for a simple evaluation license. |
|
Enterprise
Enterprise
|
Enterprise software warranties and indemnities |
Installation, defect and Q & A support.
Online ticket system and phone support.
|
24 x 7 x 365
One hour severity 1 response. |
Outsourcing providers are permitted. We have agreements in place with several outsourcing providers, removing the need to execute an agreement with us.
Contact us for more information. |
If you wish to post questions on our community forum, please note the following code, which will be
requested when you go through the registration process: 2904
We periodically hold webinars on new product features. To view prior webinars, visit the webinar page.
